CellTrust's email support is free and available to customers from 8:00 AM to 5:00 PM Arizona Time. A technical support representative will email a specific response to your customer query within 4 hours during regular business hours. Please note that phone support is for emergency use only. An emergency is defined as an outage lasting longer than one (1) hour or a 100% message delivery failure rate.
firstname.lastname@example.org | 480.515.5200
Premium Support is available for an additional cost. Please contact your CellTrust Account Executive for more information on how to obtain premium support for your company and get 24/7 access to CellTrust technical support!
CellTrust® Corporation is committed to providing a quality customer experience. CellTrust Support is happy to assist you with troubleshooting and resolving standard or cross platform integration and other issues between our system and the end user device, or with communication through a carrier who is utilizing our solutions. The CellTrust Support Center can be reached by email and phone.
CellTrust is a leading provider of traceability and security for mobile communication for highly regulated industries and Mobile Aggregation across 200+ countries and over 800 carriers and mobile operators. CellTrust SecureLine™ archives and protects mobile communication content supporting enterprise mobile collaboration, eDiscovery and global regulatory compliance for financial services, government and healthcare.