Support Center

CellTrust's email support is free and available to customers from 8:00 AM to 5:00 PM Arizona Time. A technical support representative will email a specific response to your customer query within 4 hours during regular business hours. Please note that phone support is for emergency use only. An emergency is defined as an outage lasting longer than one (1) hour or a 100% message delivery failure rate.

 |  480.515.5200

CellTrust® Premium Support Plan

Premium Support is available for an additional cost. Please contact your CellTrust Account Executive for more information on how to obtain premium support for your company and get 24/7 access to CellTrust technical support!

CellTrust® Corporation is committed to providing a quality customer experience. CellTrust Support is happy to assist you with troubleshooting and resolving standard or cross platform integration and other issues between our system and the end user device, or with communication through a carrier who is utilizing our solutions. The CellTrust Support Center can be reached by email and phone.